Allianz Türkiye expands its mobility experience in motor insurance

With the newly added Motovale service to its assistance solutions, the new regulation on the use of replacement vehicles, and increased limits in assistance services, Allianz transforms automobile insurance into a comprehensive mobility support that makes daily life easier. 

Allianz Turkey* continues to develop its assistance services within the scope of automobile insurance in order to make life easier for its customers in situations they may encounter while using their vehicles safely. With this vision, Allianz added the Motovale service to its assistance services and aims to offer a more comfortable and uninterrupted mobility experience to its automobile insurance customers with the new regulation on the use of replacement vehicles, another assistance service. Allianz Turkey started to provide more comprehensive support to its customers by increasing the limits of some assistance services offered within the scope of Traffic and Motor Insurance.

Allianz Turkey Elementary Personal Insurance Deputy General Manager Batu Öncül said the following about the new assistance services offered in motor insurance: “As Allianz Turkey, we consider vehicle insurance not only as an assurance product that comes into play in case of damage, but also as a comprehensive mobility solution that facilitates the daily life of our customers. Motovale service. With the new regulation we have made in the replacement vehicle service, we aim to be with our insurance customers whenever they need it. We will offer a more flexible, comfortable and premium experience to our customers, especially thanks to the uninterrupted replacement vehicle support we provide during vehicle repair and the Motovale service we offer within the scope of Allianz 365 World. Expanding the support we offer by increasing the limits of our assistance services is an important part of this approach, providing solutions that make our customers' lives easier in every situation they may encounter with their vehicles. to offer.”

New service exclusive to automobile insurance customers: Motovale Service

Motovale service, which Allianz Sigorta added to its assistance solutions, allows customers to have their vehicles transferred between the starting and destination points they have determined by a private driver. When customers purchase middle or upper segment "Comprehensive" or "Branded" insurance packages or certain branded packages and do not want to use their vehicles themselves, they will be able to benefit from this service and safely deliver their vehicles to the address they want. Motovale service; It will be valid in the provinces of Istanbul, Ankara, Izmir and Bursa and within the borders of Muğla-Bodrum district.

With the Motovale service, Allianz Sigorta aims to transform automobile insurance beyond being just an assurance product into a service model that offers comfort and premium experience to its customers. Users can easily obtain campaign codes via the My Allianz application and make reservations via the Motovale application. After the reservation is confirmed, the private driver picks up the vehicle on the specified date and time and delivers it to the specified point.

Important update in the replacement vehicle service

Allianz Insurance has also made an important development in the replacement vehicle service that its automobile insurance customers benefit from in case of damage. Replacement vehicle support, which was previously offered twice a year with certain day limits, has now gained a much more flexible structure with the update.

Within the scope of the new application, replacement vehicle support will continue to be provided to customers regardless of the vehicle repair period. Thus, disruption of customers' daily lives will be prevented even if the vehicle repair process is prolonged.

Thanks to this development, Allianz Sigorta aims to reduce the stress and uncertainty experienced by its customers, meet their mobility needs without interruption, and further strengthen the customer experience at the time of damage.

There are also limits in assistance services. increased

Allianz Sigorta increased the limits on some services in order to expand the scope of the assistance services it offers within the scope of traffic and motor insurance.With the update, insured people; They will be able to benefit from roadside assistance, towing, accommodation, travel organization and similar support services with higher limits and a wider scope.
 
 Thanks to the new regulation, vehicle owners will be able to benefit from the assistance services offered in unexpected situations such as accidents or breakdowns, with stronger assurance. It is aimed to minimize the suffering of customers by increasing the limits of services such as towing and roadside assistance organizations in case of disruptions that may occur during the journey, as well as accommodation and travel support in cases where the vehicle cannot be used.  
 
 With this update, Allianz Turkey aims to offer its customers not only financial security but also a comprehensive mobility support that allows them to continue their journeys without interrupting their daily lives. Thanks to the increased assistance limits, insured people will be able to continue their journeys more safely by receiving faster and more comprehensive support in unexpected situations.